Frequently Asked Questions

Why does Massachusetts use the term "resident agent"?

Massachusetts officially calls this role a "resident agent" rather than a "registered agent." The function is identical to what other states call a registered agent: receiving legal documents, state correspondence, and service of process on behalf of your business entity.

Who qualifies to serve as a resident agent in Massachusetts?

An individual must be at least 18 years old and a Massachusetts resident. For business entities, only corporations (domestic, foreign, or nonprofit) authorized in the Commonwealth may serve. PO boxes are not permitted. The agent must be present at a physical Massachusetts address during business hours.

Can I serve as my own resident agent?

Yes. Massachusetts allows entity owners or members to designate themselves. However, this places your personal address on a publicly searchable state database and requires you to be available every business day, 9 AM to 5 PM, without exception.

What does your service cost?

$99 per year. That covers the physical Massachusetts address, same-day document scanning, compliance reminders, and full portal access. No setup fees, no per-document charges, no renewal increases.

How do I change my resident agent?

File a change form with the Massachusetts Secretary of State. Online filing is free. Mail or walk-in costs $25. Fax costs $30. We provide all details needed for you to complete the filing once you enroll.

How much is the Massachusetts annual report?

$500 by mail or $520 online (which includes a $20 online processing fee). It is due on your entity's anniversary date. This is the highest annual report fee in the nation. We send reminders well ahead of the deadline.

What happens if I miss the annual report?

The Secretary of State may revoke your entity's good standing. Continued non-filing leads to administrative dissolution. A dissolved entity cannot conduct business, and reinstatement requires back filings plus accumulated fees.

How fast are documents forwarded?

Same business day. We scan all incoming documents upon receipt and upload them to your portal immediately. Email notification goes out at the same time.

Why is Massachusetts so expensive for business owners?

The Commonwealth charges $500 for LLC formation and $500 for the annual report. These are the highest fees of any state. Our $99 agent service provides a counterbalance by delivering professional coverage at a fraction of what many competitors charge.

Can I use your service for a new LLC?

Yes. List Massachusetts Registered Agent.co as your resident agent on your Certificate of Organization when filing with the Secretary of State. The formation fee is $500.